2026家居服务制胜，奇兵到家售后无忧

Transforming Home Furniture Installation: The Rise of Qi Bing Daojia Transforming Home Furniture Installation: The Rise of Qi Bing Daojia

At 11 PM, in Panyu, Guangzhou, furniture e-commerce manager, Mr. Lin, watched the backlog of pending installation orders on his backend. With ease, he opened Qi Bing Daojia and placed an order with a single click. In the past, during peak sales periods, he was often caught between joy and worry—the more orders, the harder it was to find installers who could arrive on time.

This scenario was once a common pain point for many home improvement businesses. Order growth often came with after-sales pressure, and those who could handle the "last mile" effectively could win market trust. Against this backdrop, Qi Bing Daojia, recognized as a "Personality and Craftsmanship Service" excellent brand case by People's Daily, has become the after-sales choice for more and more businesses, thanks to its broader coverage, more professional services, and more extensive师傅 coverage.

01 Review: After-Sales as a Growth Pain Point in 2025

Looking back at 2025, many home improvement e-commerce platforms found that behind the impressive sales figures, there were often "bleeding points" in the after-sales service. In Nankang District in 2025, about 28.2% of online consumer complaints involved after-sales service, with "failure to deliver installation services" being particularly prominent. The high proportion of after-sales service complaints was manifested in: difficulties in fulfilling the promise of "door-to-door delivery and installation" in remote areas, consumers having to bear additional costs; and responsibility shirking between merchants and installation parties when quality issues arise.

This is not an isolated case. Due to the lack of standardized, scaled national service networks, merchants often face the following dilemmas:

"Not finding enough": especially in the下沉 market, there is a scarcity of professional installers, with long response cycles. "Unable to control": installers have inconsistent service standards, with frequent issues such as extra charging and rough operations, leading to customer complaints. "Unable to calculate": service prices are not transparent, and costs are difficult to control, continuously eroding profit margins.

02 Trend: 2026, Home Improvement Competition Enters the "Service Decisive" Era

In 2026, the first wave of "15+" aged residential communities has entered the cycle of "window replacement, kitchen replacement, and bathroom replacement." Renovation needs are no longer just "painting walls and changing floors," but a full-house smart, aging-friendly, and space reconstruction integration. The larger the order, the heavier the after-sales service—those who can ensure smooth delivery will be able to enjoy this round of redemptions.

Facing the real pain points and future trends, sensitive merchants have begun to take action—they are integrating after-sales service capabilities into the core operation index system for 2026. This is not just an adjustment of indicators, but a shift in business logic:

From "cost perspective" to "investment perspective": high-quality installation is no longer just an expense, but an investment in brand promotion that improves average order value, promotes repeat purchases, and shapes word-of-mouth. From "passive response" to "active commitment": daring to promise "national coverage," "timely arrival," and "standardized installation" in the front end, and transforming these into marketing advantages. From "partial capabilities" to "systematic capabilities": upgrading scattered installer contacts to a stable, predictable platform-based service supply chain.

03 Breakthrough: Why Do Over 3.5 Million Merchants Choose Qi Bing Daojia?

When the industry pain points are clear and the direction is clear, a professional solution becomes crucial. To date, over 3.5 million registered merchants have chosen Qi Bing Daojia for after-sales fulfillment, and the platform has also been awarded the "2025 Consumer Preferred Home Improvement Service Platform" brand.

The value of Qi Bing Daojia lies in systematically solving after-sales problems:

Extensive coverage: With over 3.8 million certified professional installers, the service network covers over 40,000 towns across the country, with a coverage rate of 99.5%, truly achieving "selling across the country and installing across the country." Fast response: Relying on the intelligent dispatch system, the platform responds within 3 seconds after an order is placed, and installers can be scheduled for an appointment within 1 hour. Cost control: Through "fixed price," "quoted price order," and "self-set pricing" transparent models, the platform helps merchants save an average of about 45% of after-sales operation costs. Comprehensive protection: It provides a full-process closed-loop guarantee from installer certification, service standards, to one-year warranty, and advance compensation, significantly reducing merchants' after-sales risks.

04 Future: Let Service Become the Brand's Moat

When products are similar and traffic is expensive, only in-depth, reliable, and warm service experiences can cross cycles and build a brand's true moat. By collaborating with professional platforms like Qi Bing Daojia, it is essentially handing over key fulfillment links to experts, allowing businesses to focus more on product innovation and brand building.

In 2026, it's time to re-examine the service chain. Don't let the goods delivered over thousands of miles get stuck at the "last mile"; and don't let the joy of a surge in orders be quickly replaced by anxiety about after-sales.

Find installers quickly with Qi Bing Daojia.

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